Zen Medical

FAQ

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Frequently Asked Questions

Do I Need a Referral to See a Doctor at Zen Medical?

No, you don’t need a referral to consult with a Zen Medical doctor. Simply complete our quick 30-second pre-screening form to help determine your suitability for alternative medicine before scheduling your first appointment.

Zen Medical offers compassionate, comprehensive care through our highly trained AHPRA-registered healthcare professionals. We specialize in prescribing alternative treatments tailored to your individual physical and mental health needs.

You can have your telehealth consultations from the comfort of your home, and if you’re eligible, your medications can be discreetly delivered to your door.

Our easy-to-use patient portal helps you manage appointments, request refills, and track your medication deliveries — all in one place.

Once you’ve completed our 30-second pre-screening form, you’ll be invited to book a telehealth consultation with a Zen Medical nurse.

In this 20-minute session, the nurse will ask about your medical history, current symptoms, and any past use of alternative medicine.

You’ll also have a chance to ask any questions. Afterward, a Zen Medical doctor will review the information and, if appropriate, create a treatment plan and issue a prescription.

In Australia, several methods of consuming alternative medicine are approved, including vaporizing dried flowers or concentrates, taking oral oils, using capsules, applying topical treatments, and consuming edibles. Each method has its own benefits, and you can choose the one that best fits your lifestyle and needs.

At Zen Medical, patient safety is a top priority. If you’re considering alternative treatments for someone under 18, we recommend reviewing the Therapeutic Goods Administration (TGA) guidelines under SAS Category B, which addresses care for minors.

Zen Medical is a dedicated alternative medicine clinic that focuses on natural treatment options for therapeutic relief. We connect patients with experienced, AHPRA-registered doctors and nurses who are qualified to prescribe alternative medicines for a variety of mental and physical health conditions.

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